Assess Hawaii— Privacy Policy

Last updated: 10/20/2025

Overview

Assess Hawai‘i respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how you can control your information. This policy includes information specific to SMS (text messaging).

1. Information We Collect

We may collect personal information including:

-        Full name

-        Phone number (for SMS/text messaging)

-        Email address

-        Appointment details, scheduling preferences, and related service information

-        Information you provide on web forms, intake forms, or through SMS

2. How We Use Personal Information

We use personal information to:

-        Schedule, confirm, remind, or update appointments

-        Communicate about assessments, evaluations, and related services

-        Send billing, insurance, and payment notifications

-        Respond to inquiries and provide customer support

-        Comply with legal and regulatory requirements

3. How We Share Information

We do not sell your personal information for marketing. We may share information only as necessary to provide services, including:

-        With trusted service providers and vendors who perform services on our behalf (for example, HIPAA-compliant communications platforms, payment processors, or appointment scheduling systems)

-        When required by law, subpoena, or court order

-        To protect our rights, safety, or property, or that of others

-        SMS consent is not shared with third parties or affiliates.

4. SMS (Text Messaging) — What to Expect

By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from Assess Hawai‘i for purposes described below. Typical SMS messages may include:

-        Appointment confirmations and reminders

-        Rescheduling notices and cancellations

-        Billing, insurance, or payment-related notifications

-        Follow-up messages related to assessments and services

Important SMS Terms:

-        Message frequency may vary.

-        To opt out of SMS messages at any time, reply STOP to any text message.

-        For help, reply HELP or email info@assesshawaii.com.

-        SMS consent is not shared with third parties or affiliates.

5. Your Privacy Rights

You may request to access, correct, or delete the personal information we hold about you. To make a request, contact us at admin@assesshawaii.com.

6. Security & Data Retention

We follow industry-standard practices to protect personal information. We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Information

1003 Bishop St Suite 850, Honolulu, HI 96813

admin@assesshawaii.com
www.assesshawaii.com=